Refund Policy of The Virginia School of Pet Grooming Manassas Park, VA

Cancellation prior to the commencement of classes: If the school does not accept the application or cancels the enrollment, all fees paid except the application fee will be fully refunded. If cancellation is requested in writing by the applicant, parent or guardian three working days after signing the enrollment agreement, all fees except the application fee will be refunded. Notice of cancellation should be sent by registered mail with return receipt requested. The post mark of the letter or telegram will determine the date of cancellation.

Termination or Withdrawal after the start of classes: Students may withdraw voluntarily from our program at any time they choose. In this case, the student must submit his intention to withdraw in writing by certified mail. Voluntary/involuntary terminations after classes begin will result in the Virginia School of Pet Grooming retaining a portion of the tuition. What percentage will be retained will be determined by the number of weeks the student has attended. In all cases, the application/enrollment fee is non-refundable.

Virginia School of Pet Grooming
Schedule for Percentage of Tuition Refunded to Student

a. A student who withdraws or is terminated during the first four weeks of the course is entitled to a refund amounting to 75% of the tuition cost.*

b. A student who withdraws or is terminated during the second four weeks of the course is entitled to a refund amounting to 50% of the tuition cost.*

c. A student who withdraws or is terminated after completing the third fourth week of the course will receive 25% of the tuition cost refunded.

d. A student who withdraws or is terminated into the final fourth weeks of the course will receive no refund back.

e. Expenses incurred by students for equipment, supplies, and enrollment fee are not a part of the tuition and are non-refundable. Any outstanding charge for items, such as additional equipment ordered by the student or cost incurred during their time at the school, will be subtracted from the tuition refund if not paid for at the time of withdrawal or termination.

f. Withdrawal refunds are calculated from the first day after the seven day registration period to the day of receiving notification in writing of the withdrawal time or the last day of attended class.

g. If the student improperly withdraws or is terminated, additional charges may result and be deducted from the balance of the refund.

* See the student enrollment contract for details

Student Complaint Resolution

If a student has any reason any aspect of the courses offered at the Virginia School of Pet Grooming , he is encouraged to set up an appointment with the school’s Director. A sincere effort will be made to resolve any and all problems during this meeting.

If, after meeting with the Director, the student feels the problem has not been resolved he is then encouraged to take his complaint to the State Council of Higher Education. The student may write to the following:

S.C.H.E.V
James Monroe Building
101 North Fourteenth Street
Richmond, Virginia 23219